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This series explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this series cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security.
Certification:
The test that this series prepares students to take is a part of earning Microsoft Certified Professional (MCP) status and the Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification.
Audience:
This series is for anyone preparing for the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System MCDST 70-272 exam, or for anyone who wants to learn more about troubleshooting applications on Windows XP.
Features:
- A glossary provides a reference for definitions of unfamiliar terms.
- A skill assessment generates a customized learning path based on the results of a pre-test.
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